Direct
Billing Option- FAQs
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What is the direct billing
option?
It is a ghost credit card payment system available through
the preferred travel agencies. Travelers must use a
Travel Order form (TO) to charge directly the purchase
of airline or rail tickets to their university account
through the university's preferred travel agencies.
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What are the advantages of
the direct billing option?
The business traveler will have the amount of the airfare
directly billed to the university account(s) indicated
on the Travel Order Form.

No need to request a travel advance to cover airfare.
 The
business traveler will still accumulate personal frequent
flier miles on all direct billed airfare.
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What are Travel Order (TO)
forms?
A Travel Order (TO) form is a pre-numbered form that
must be completed any time the direct billing option
is used to purchase air or rail tickets through the
university's preferred travel agencies.
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Where can I obtain Travel
Order forms?
Travel Order (TO) forms are available through Material
Services (732/445-2255) shopping the Internal Suppliers
(e.g., "Find a Product" area of Internet Procurement
in the RIAS system).
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How does it work?
A Travel Order (TO) form is filled out completely with
an approval signature and is faxed to the travel agency
purchasing the air or rail ticket(s) on your behalf.
The travel agency, upon receipt of the TO form, will
purchase the air or rail ticket(s) using the direct
billing option. The original Travel Order form is submitted
to University Procurement & Contracting , Attention:
Travel Buyer, within two business days of the fax order
date (as required by Internal Audit).
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Can I utilize a personal
credit card for the purchase of air or rail tickets
through the preferred travel agencies?
Yes. A TABER
(Travel and Business Expense Report) must be submitted
for all business travel expenses when reimbursement
is requested.
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How will my department be
billed?
Your department will be debited according to the account
distribution and amount indicated on each Travel Order
(TO) Form.
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If I find a less expensive
ticket on the Internet or with the airline directly
can I purchase it?
Yes. University travelers can purchase airline tickets
either through the University preferred travel agencies
or via the Internet or with the airline directly. If
a ticket is purchased on the Internet, the traveler
is required to complete and submit a TABER
(Travel and Business Expense Report) and send it
to Disbursement Control.
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Have individual department
approval processes been changed?
No. The university and departmental approvals pertaining
to travel have NOT changed.
© 2008 Rutgers, The State University of New Jersey. All rights reserved.
Last Updated: May 4, 2006
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